The Lost Art of the Handshake: Why Human Connection Still Matters
In a world of scheduled Zoom calls and digital-first communication, have we lost something vital? The culture of work, especially in fields like public policy and advocacy, has shifted dramatically. The spontaneous drop-in, the quick chat in the hallway, the handshake that seals a mutual understanding—these moments of human connection are becoming rare. This isn't just about nostalgia for the "old days." This shift has real consequences on our ability to build trust, foster genuine dialogue, and ultimately, create effective policy. It's time to bring back the lost art of the handshake and rediscover the power of face-to-face interaction.
This post will explore:
The impact of declining in-person interaction on the policy world.
Three actionable strategies to rebuild human connection in your career.
Why mentorship is a key tool for navigating this new landscape.
The Problem: When Digital Disconnects Us
I've been working in Sacramento since the early 2000s, and the change in how we connect is striking. The capital's culture, once built on relationships forged in person, now leans heavily on virtual interactions. While technology has its benefits, an over-reliance on it creates barriers.
Consider this common scenario in policy advocacy: you need to discuss your opposition to a bill. Previously, you would aim to meet with the legislative staff who are deep in the details and have the policymaker's ear. This allowed for a nuanced conversation, a real back-and-forth. Today, you are more likely to be given a Zoom link to meet with a sponsor from the office, never getting that crucial face-to-face time before the bill moves to committee. A vital connection point is lost, replaced by a digital interface. This distance makes it easier for "loose facts" to take hold and for thoughtful dialogue to be replaced by talking points.
As someone who has seen this world from every angle—as a Chief of Staff in the State Senate, a regulator, and an advocate—I know that reputation, integrity, and honesty are the currencies of this profession. These qualities are best forged and demonstrated in person. When we miss the chance to build real relationships, we miss the opportunity to create champions who will support us, challenge us, and root for us, no matter which side of an issue we are on. Young careers are especially vulnerable, as these foundational connections are what tether you to a network of support.
The Solution: 3 Steps to Rebuild Genuine Connection
The good news is that we can reverse this trend. Disagreement and debate are at the heart of public policy, but how we engage makes all the difference. To move forward constructively, we must re-engage on a human level. Here are three simple, back-to-basics strategies to foster genuine engagement and build a stronger career.
1. Embrace the Open Door
An open-door policy, even if just for a few scheduled hours a week, invites the kind of spontaneous interaction that scheduled meetings can't replicate. The most powerful "aha!" moments often don't happen during a formal presentation. They happen when you bump into a colleague on the way to get coffee or stop by their desk with a quick question. These unplanned conversations are where the magic of real communication happens. They build rapport and open the door to collaboration in ways that a calendar invite never could.
2. Commit to Face-to-Face Conversations
The next time you have an important topic to discuss, resist the urge to default to email or a video call. Suggest meeting in person. This simple act communicates respect and a genuine interest in the other person's perspective. A face-to-face conversation isn't about winning a one-sided debate; it's about listening to understand. It’s about finding that middle ground where real progress is made. Showing up in person signals that you are invested in the conversation and the relationship.
3. Network, Network, Network
This can’t be said enough. Make an effort to shake hands, introduce yourself, and make conversation, even when it feels awkward. Not every interaction will lead to a major breakthrough, and not everyone will remember you. But they will have zero opportunity to connect with you if you never meet them in the first place. These interactions are the building blocks of your professional network and your reputation. Each handshake and conversation is an investment in your future.
Mentorship: Your Guide to Growth
Navigating the complex world of public policy requires more than just knowledge; it requires wisdom, strategic relationships, and confidence. This is where mentorship becomes invaluable.
At Empower Her Mentoring, I work with incredible young women who are learning to apply these "back-to-basics" principles. They are reshaping the advocacy arena by starting with one of the most powerful habits a professional can develop: dedicating time to their own growth by seeking guidance. A mentor can help you identify opportunities for connection, navigate difficult conversations, and build a network rooted in trust and mutual respect. They provide the perspective and encouragement needed to not just survive, but thrive.
The tools of our trade may have evolved, but the fundamentals of human interaction remain the same. Building a successful and fulfilling career in public policy and advocacy depends on your ability to connect with others on a human level. By embracing an open-door mindset, committing to face-to-face conversations, and consistently networking, you can build the relationships that will define your career.
If you are a young woman starting your journey in this field, remember that seeking guidance is a sign of strength. Investing in mentorship is investing in yourself and your future impact.
